Showing posts with label employee. Show all posts
Showing posts with label employee. Show all posts

Thursday, June 9, 2016

How to Fire an Employee Without Getting Sued

Have you ever wanted to fire someone but didn’t act? If so, you are not alone. In exploring reasons why CEOs fail, a 1999 article in Fortune magazine found that CEOs were often unwilling to fix people problems quickly. Interestingly, these CEOs confessed that they had ignored an inner voice that warned them of a problem and refused to listen to the people around them. When the CEOs finally did acknowledge that the person had to go, their top reason not to fire the problem employee was fear of being sued.
Not taking action has its own set of consequences, including wasing manager’ time and effort, increased error rates, lost opportunity, and negative impact on other workers’ morale and productivity. And, in the worst set of circumstances, you can be sued for not firing someone who needs to go.

10 Tips to Avoid Being Sued for Wrongful Termination.

1)Make sure that the employees know what is expected of them by providing them with up-to-date job descriptions and by regularly and clearly communicating your performance and behavior expectations.
2)For non-urgent matters, like lateness, use disciplinary procedures that are predictable, follow a logical sequence, and are flexible. The typical processes is verbal warning, written reprimand, probationary and final written warning, and termination. Following this sequence ensures that termination is a logical consequence and is not a surprise to the employee. For urgent matters, like bringing a weapon into the workplace, you can fire someone immediately.
3)If the facts of what the problem employee is or isn’t doing are at all unclear, conduct a thorough and unbiased investigation.
4)When you first notice an issue with an employee, begin keeping accurate written records. Document and date every incident and meeting.
5)Never fire someone illegally – because they filed a work’s compensation claim, were a “whistle-blower”, are taking FMLA, etc.
6)Involve your human resources department and follow your company policies.
7)Ensure that members of a protected class (race, color, religion, nationality, gender, age, disability) are treated the same as employees outside the classification.
8)Conduct the termination face-to-face,include a witness, and meet in a private setting.
9)The termination meeting should last no more than 15 minutes. Tell the employee that he/she is being terminated, give the reason, ask for his or her explanation, and make clear that the decision is final. Most workers who sue their former employers do so because they want a full explanation of why they were let go or want a chance to tell their side of the story.
10)Explain what benefits the employee will receive and when he or she will receive their final paycheck, offer severance and career outplacement, explain your job reference policy, review confidentiality and non-compete agreements, and collect company property.
NO MATTER WHAT, TREAT THE EMPLOYEE WITH RESPECT

Fifty Ways to Lose Your Employees

“People join companies but leave managers” is a common quote. A study done by the Saratoga Institute found that the relationship a worker has with his or her immediate boss is the main reason why people stay or quit a job. And, The Corporate Leadership Council noted that the quality of management is extremely important in retaining key talent.

In other words, managers play a crucial role in employee retention. Beverly Kaye and Sharon Jordon-Evans, authors of Love ’em or Lose ’em, a wonderful resource on retention, write that the best managers, whose employees want to keep working for them, do several things well. According to Kaye and Jordon-Evans, good managers provide their employees with honest feedback, respect differences, listen, empower their workers, and create an enjoyable work environment.

So, in tune with the lyrics of the Paul Simon song, Fifty Ways to Leave Your Lover, here are what you need to do to keep, not lose, your employees:

1.      Slip out the back, Jack.  As Kaye and Jordon-Evans suggest. empower your employees. Create a strategic vision and communicate it. Develop clear job descriptions. Ask employees for their input and ideas. Then let them do their job and get out of the way.
2.      Make a new plan, Stan. Describe your company culture in job ads. Interview job candidates for fit. And conduct reference checks with fit in mind.
3.      You don’t need to be coy, Roy. Link vacation time and stock options to tenure. Reward good performance.
4.      Just set yourself free. Communicate changes ahead of time so employees know what is coming down the pike, why change is happening, and how those changes will affect them. Anticipate and expect questions.
5.      Hop on the bus, Gus. Provide new employees with social onboarding activities that will help them get to know their co-workers like treasure hunts, tours, meet and greets, company training, buddy programs, and mentoring programs.
6.      You don’t need to discuss much. Offer a competitive compensation package so employees won’t be seduced away by higher wages and better benefits.
7.      Just drop off the key, Lee. Provide training and development to allow employees to learn new skills.
8.      And get yourself free. Last, go back to what the research says and train your managers on the skills needed to retain top talent … like providing helpful performance feedback, being a good listener, respecting differences, and creating a satisfying workplace.

I am curious. What are your top retention strategies? In your experience, what works best and what doesn’t work so well?